Privacy Policy

Below we set out our privacy policy that will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time.

Our details are:
Windwave
Units D2-D3
Heritage Business Park
Heritage Way
Gosport
Hants
PO12 4BG

Windwave is the trading name of Solent (UK) Limited, Company Reg No3713348, VAT Reg No GB 459 6347 05.

Windwave’s retail customer service manager is responsible for issues relating to the website and may be contacted at e-sales@windwave.co.uk or by telephoning 023 9252 1912 if calling from within the UK, or +44 23 9252 1912 from outside the UK.
You can access our home page and browse our site without disclosing your personal data save information collected by cookies that we use (see below).

Who may process data?

Your personal information, which includes your name, address and any other details you provide to us which concern you as an individual, may be processed both by us and by other companies within our group. Our website also includes a link to Alchemy Digital Marketing and Communications Limited and a number of manufacturers; such companies may collect personal data about visitors to our site. Each of the companies authorised to process your information as mentioned above will do so in accordance with this privacy policy.

Purpose of processing

We will use your information for the purpose of fulfilling orders placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information which we think you may find of interest and undertaking product or customer research/development.

Disclosure of information

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.

Cookies

We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Access to information

You may ask us whether we are storing personal information about you by emailing us at enquiries@windwave.co.uk and, if you wish, we will provide you with a copy of the personal data we hold about you by email. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.